Shipping & FAQ's

 FREE SHIPPING within New Zealand on orders over $200

FLAT RATE post & packaging New Zealand Nationwide $12

Orders are despatched daily 

How long will my order take?

All orders are sent tracked with NZ Post and should arrive within 5 - 7 working days after your order is placed. For rural and areas that NZ Post don't deliver everyday it could take a little longer.

Australia shipping costs start at NZ$20 please contact us directly for an actual freight cost.

In the event that an ordered item is not available or we are unable to fulfil your order you will be notified within 24 hours to arrange an agreeable alternative item, a backorder or a full refund.


We are happy to exchange or refund your purchase if your goods are faulty. Please email us with a photo of the fault attached and we will contact you to arrange an exchange or refund. 

If you have changed your mind on the item you purchased it can be exchanged. Please return the item in as new condition including a return self addressed courier bag.


All information received from our customers, whether in the form of an online order or subscription to our newsletter, is kept private. None of this information is shared with any third parties.